In Focus: VulnerabilityMar 1 2021

How the pandemic has shaped advisers' soft skills

  • To understand why soft skills may be needed now more than ever.
  • To ascertain what skills are important in an adviser/client relationship.
  • To be able to build on and develop soft skills.
  • To understand why soft skills may be needed now more than ever.
  • To ascertain what skills are important in an adviser/client relationship.
  • To be able to build on and develop soft skills.
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Approx.30min
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CPD
Approx.30min
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CPD
Approx.30min
How the pandemic has shaped advisers' soft skills
Photo: Anna Shvets via Pexels
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Within the space of a year, a shift in working practices expected to play out over the next decade has emerged all at once.

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